How To Cancel Your Existing LifeGuardian Service

We sincerely appreciate the opportunity to be of service to your family or loved ones. To quickly and easily cancel your LifeGuardian Medical Alarm Service, simply follow these three steps:

Step #1 Write Cancellation Request

Due to liability issues, all cancellation requests must be submitted in writing. Please incluse basic subscriber (user) information including the name address & phone number of the subscriber. To avoid being billed for your next service period, please send it to us 30 days prior to your renewal date.

All accounts are cancelled on the last of the month in which we receive your equipment and written cancellation notice. You may cancel at any time without penalty or early termination fees. There are no refunds for pre-paid service plans - however any remaining balance is fully transferrable to another subscriber.

Step #2 Include your Comments & Suggestions

Please take a minute to enclose a note with your LifeGuardian return and tell us about your experience using a LifeGuardian Medical Alarm System. Your comments and suggestions are valued by our entire staff – and other families considering such a system - and are important as we strive to continuously improve our service.

Step #3 Return All LifeGuardian Equipment & Final Payment

Turn off your LifeGuardian console and place it in a small box. Please enclose a check for any balance due to enable us to close your account.

Mail your LifeGuardian system to:


LifeGuardian Medical Alarms
Attn: Subscriber Returns
125 Old Grove Road, Suite 9-310
Oceanside, CA 92057-1215

Please Note: Please feel free use the shipping service most economical for you. For your protection, we STRONGLY recommend obtaining and keeping a tracking or delivery confirmation number from your shipping service. LifeGuardian is not responsible for lost or undelivered returns.

Thank you!

LifeGuardian Customer Care

: * Indicates required field.

1. Subscriber Information
LifeGuardian Account Number:
*Subscriber (User) Name:
*Physical Address:
Apartment/Unit #:
*City
*State:
*Zip Code:
*Telephone Number: (Please Include Area Code)
2. Service Agreement Acceptance
*Agreement Acceptance:
*Cancelled By (Type Name):
*Date Completed:
*Phone Number:
*Email Address: